Book a free consultationIT support and junior infrastructure roles; requirements vary by employer.
This training develops skills; it does not guarantee employment or award a vendor certification. Ask Crossworld which current certification exams align with the programme, how exam preparation is provided and whether any exam fees are included.
Read the full syllabus ↓A training pathway for people starting a technical career in IT.
The programme includes practical equipment experience, tutor and mentor support, and career preparation.
For people starting a technical career in IT. The published programme does not require previous IT work experience; curiosity, professionalism and a willingness to help others are emphasized.
This structure is based on the original Junior Infrastructure Engineer course breakdown. Listed study durations are shown where the original page specified them; career-preparation activities had no separate duration.
Build foundational computer knowledge for an entry-level IT role.
Develop core network knowledge and learn the Windows client platform used in workplace support.
Study directory services and server operating systems used in organizational infrastructure.
Explore endpoint management and introductory scripting for infrastructure support.
Prepare for professional exams and organize the transition into an IT career.
No prior IT work experience is required. An interest in technical work, professionalism and a willingness to help others are central to the published programme.
Tutors, mentors and recruitment consultants support your studies and career preparation. Ask the course team about the current teaching schedule, lab access and any assessment or certification arrangements before you enroll.
Ask about prerequisites, lab access or course availability with a short enquiry. You can complete full registration when you are ready for an available intake.
Speak with a course adviser →TALK TO CROSSWORLD
Discuss your requirements with our team.