Plan, Implement and Manage Microsoft Intune | Crossworld Solutions Technologies Corporation

Career and certification direction

Endpoint administrator and device-management roles; requirements vary by employer.

This training develops skills; it does not guarantee employment or award a vendor certification. Ask Crossworld which current certification exams align with the programme, how exam preparation is provided and whether any exam fees are included.

Read the full syllabus ↓

Course overview

Develop skills in managing devices, applications and corporate data with Microsoft Intune.

More than 100 lab exercises are listed in the published programme.

Who this course is for

For learners with basic Microsoft server and networking knowledge, and familiarity with Windows and mobile-device settings, who want to manage enrolled endpoints and business applications with Microsoft Intune.

What you will learn

Explain how Microsoft Intune manages workforce devices and applications while helping protect company information.
Plan an Intune evaluation environment, tenant setup and mobile device management authority.
Prepare users, groups and directory synchronization for device management.
Enroll Windows, iOS, macOS and Android devices and troubleshoot enrollment issues.
Configure device policies, compliance, profiles, application deployment and app protection.
Use Windows Autopilot and apply support workflows to common device and application scenarios.

Course curriculum: Plan, Implement and Manage Microsoft Intune

The curriculum follows the original 18-section course outline, grouped into six learning phases. The published programme includes more than 100 lab exercises.

Phase 1: Microsoft Intune Foundations and Planning

Establish what Intune does, how it supports enterprise mobility management, and how to prepare an evaluation and training environment.

Section 1: Introduction to Microsoft Intune
Intune capabilities for managing devices and applications and protecting company information
Section 2: Add Intune to the Azure portal navigation
Section 3: Intune evaluation and lab setup
Plan the management approach and understand device and app lifecycles

Phase 2: Identity, Directory Synchronization and Tenant Setup

Prepare users, groups and identity services before enrolling devices.

Section 4: Create domain DNS records for the Intune lab; create users and groups
Section 5: Synchronize on-premises Active Directory with Azure AD using Azure AD Connect
Section 6: Choose the mobile device management (MDM) authority
Understand how identity synchronization supports device management

Phase 3: Device Enrollment and Lifecycle

Enroll and manage the Windows and mobile device families covered by the original course.

Sections 7 and 8: Device enrollment and enrollment workflows
Enroll Windows 10, iOS, macOS and Android devices, including Android for Work / Enterprise
Understand device lifecycle and device management capabilities
Troubleshoot device enrollment for different users and device types

Phase 4: Device Configuration and Compliance

Apply Intune policies and check that enrolled devices meet organizational requirements.

Section 9: Configure Intune policies
Section 10: Create and assign device compliance policies
Send notifications to noncompliant devices
Sections 12 and 13: Create device profiles and configure additional device settings
Configure Windows Information Protection settings and review device management capabilities

Phase 5: Application Deployment and Data Protection

Deploy applications to users and devices and apply the app-protection concepts in the published outline.

Section 14: Deploy Intune client applications to devices and users
Section 15: Create and assign app-protection policies
Manage app lifecycle, app-protection policies and work profiles
Protect email on managed devices
Use Windows Autopilot to enroll Windows devices (Section 11)

Phase 6: Support, Troubleshooting and Course Completion

Bring device, policy and application management together through support scenarios and review.

Section 16: Intune support and troubleshooting
Troubleshoot application deployment across devices and users
Review common device-management and enrollment issues
Sections 17 and 18: Course completion, conclusion and interview questions

Entry requirements

Basic Microsoft server and networking knowledge, Windows settings, and familiarity with mobile-device settings.

Learning support

Tutors, mentors and recruitment consultants support your studies and career preparation. Ask the course team about the current teaching schedule, lab access and any assessment or certification arrangements before you enroll.

Questions before you apply?

Ask about prerequisites, lab access or course availability with a short enquiry. You can complete full registration when you are ready for an available intake.

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